Privacy Policy
Effective Date: 01 May 2025
At Sajawat Destination, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.hifivemart.com] (the "Site") and make purchases from our online store.
By using our Site, you consent to the collection and use of information in accordance with this policy. Please read the following carefully to understand our views and practices regarding your personal data and how we treat it.
1. Information We Collect
We collect different types of information to provide and improve our services to you:
a. Personal Information
When you make a purchase or create an account, we collect personal information such as:
Full name
Email address
Billing address
Shipping address
Phone number
Payment information (such as credit card details, which are securely processed by a third-party payment processor)
b. Non-Personal Information
We also collect non-personally identifiable information to enhance your browsing experience and improve our website:
IP address
Browser type and version
Device type
Time spent on the website
Pages viewed and interacted with
Cookies and tracking technologies (see below)
2. How We Use Your Information
The information we collect is used for various purposes, including:
To process and fulfill your orders
To communicate with you regarding your orders and provide customer support
To send promotional emails and newsletters (only if you have opted-in)
To improve our website, products, and services
To comply with legal obligations and prevent fraud
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device to track your preferences and interactions with our site. You may set your browser to refuse cookies or alert you when cookies are being sent, but some parts of the website may not function properly without them.
We may also use third-party analytics services, such as Google Analytics, to collect information about how you use our site and to help us improve our offerings.
4. Data Security
We take the security of your personal information seriously and employ a range of technical and organizational measures to protect it. Your payment information is processed through secure channels using encryption technologies (SSL). However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with the following third parties in order to provide services to you:
Payment Processors: To securely process your payments.
Shipping Partners: To deliver your products.
Service Providers: Who assist us in running our business, such as website hosting or customer support services.
Legal Compliance: We may disclose your information if required by law or in response to legal requests (e.g., subpoenas, court orders).
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Correct any inaccuracies in your personal information.
Request the deletion of your personal data (subject to certain legal exceptions).
Opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the email or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites before providing them with your personal information.
8. Children's Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be revised accordingly. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Hifivemart
Email: marthifive@gmail.com
Phone: 03033111744
Address: Lahore, Punjab